Area Operations Manager

US-TX-Irving
1 month ago
ID
2017-5956
# of Openings
1
Category
Operations and Support

 

Role Overview


 

At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

 

As an Area Operations Manager, you assist the Director of Operations in leading the operations of a multimillion, multifamily portfolio by improving operational efficiencies and addressing marketing, operational, and people challenges.

 

 

Roles You'll Play


  

THE RIGHT-HAND PERSON

  • Support the Director of Operations with day-to-day projects and assignments
  • Assist with the implementation of corporate and local initiatives
  • Help the Director of Operations in performing onsite quality control by walking community grounds and vacant units
  • Provide suggestions for improving overall efficiencies and processes

THE RENOVATOR

  • Oversee the renovation process for acquisitions in your portfolio while also managing your lease-ups
  • Train community teams on the lease-up process, ensure they comply with company standards, and act as their advisor throughout the upgrading process
  • Monitor project progress to make sure renovations are on track with timelines and up to the Director of Operations’ high-quality standards
  • Have a sense of ownership for the success of new developments and acquisitions in the region

THE PROBLEM SOLVER

  • Think quickly on your feet to resolve any problems that come up on the fly
  • Communicate effectively with a wide variety of personalities to resolve issues and foster a greater sense of teamwork
  • Act as an advisor with change management process
  • Assist with operational efficiencies and help monitor progress

 

Our Vision of What Success Looks Like


  • The Director of Operations is able to maximize community performance, thanks to all your help implementing improvement programs and support in achieving operational goals.
  • You energize your dedicated teams, and they feel empowered to make smart decisions under your guidance.
  • Your residents love their homes and know they can depend on their Community team to anticipate their needs and provide a living experience they couldn’t get anywhere else – even with renovations going on!

 

Your Building Blocks of Success


  • Superior record of 5+ years in property management and 3+ years as Community Manager; lease and renovation experience preferred
  • High school degree or equivalent required; some college preferred
  • Ability to recognize problems and take action to improve a team
  • Demonstrated success working with a diverse workforce
  • Excellent written and verbal communication skills coupled with solid customer service
  • Exceptional interpersonal, leadership, and mentoring skills
  • Strong financial management skills; well-versed in budgeting and forecasting
  • CAM and ARM designation; proficient in Microsoft Office and industry software

 

The Foundation of Cortland Partners


 

At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

 

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

 

 

Cortland Partners is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.

 

Cortland Partners is a drug-free workplace.

 

Cortland Partners participates in e-verify to verify the employment status of

all persons hired to work in the United States.

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