Area Operations Manager

3 weeks ago
# of Openings
Operations and Support


Role Overview


Under direction of the Director of Operations (DO), the Area Operations Manager (AOM) partners in improving operational efficiencies and addressing marketing, operational, and people challenges. The AOM assists the DO with implementation of operational improvement programs in order to maximize community performance.



The Role You'll Play


  • Assist the DO with day-to-day projects and assignments
  • Ensure compliance with company standards
  • Assist with implementation and maintenance of corporate and local initiatives
  • Act as an advisor with change management process
  • Assist DO with quality control as needed with on-site visits, including grounds, amenities, and walking vacants; Provide suggestions/solutions for areas of improvement
  • Assist DO to ensure marketing and training updates/expectations are met
  • Participate in DO Yieldstar calls
  • Assist DO with property action plans and help resolve the issues that arise
  • Have a sense of ownership for the success of new developments (lease-ups) and acquisitions in the region
  • Responsibilities include assisting with the setup of the trailer/office and with training new associates, as well as assisting with operational efficiencies and then helping to monitor performance
  • Participate as needed in special projects
  • The Area Operations Manager supervises the work of Community Managers and their teams.
  • The Area Operations Manager reports to the Director of Operations.


Your Building Blocks of Success


  • High school degree or equivalent; Some college preferred
  •  CAM®, ARM® designation
  •  5+ years’ experience in property management; 3+ years in a Community Manager role
  •  Lease-up and renovation experience preferred
  •  Ability to recognize problems and take action to improve a team
  •  Demonstrated success working with a diverse workforce
  •  Strong financial management skills; Well-versed in budgeting and forecasting
  •  Exceptional interpersonal, leadership, and mentoring skills
  •  Ability to travel
  •  Superior customer service skills
  •  Strong written and verbal communication skills
  •  Proficiency with Microsoft Office and industry software


Company Overview


At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.


Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.



Cortland Partners is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace.  We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.  If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email or call 404.965.3988.


Cortland Partners is a drug-free workplace.


Cortland Partners participates in e-verify to verify the employment status of

all persons hired to work in the United States.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect with Us

Not quite ready to apply, but want to stay in the loop on future opportunities and Cortland news? Connect with us here!