Senior Service Technician

Job Locations US-FL-Orlando
Posted Date 1 year ago(11/8/2016 4:31 PM)
# of Openings
Communities - Service



Role Overview

The role of a Senior Service Technician is like owning your dream car; you have to keep it running well and have to solve the occasional maintenance issue. The older the model, the more care it needs. You also have to keep it looking great and ready for passengers. You never know who will want to take a ride!


We are always scouting for top Sr. Service Technicians in the Orlando area, so if you think you've got what it takes to do the job - we'd love to hear from you.


What You Should Know in Advance


  • Problem-solving is the name of the game.
  • The work is fast-paced and challenging.
  • You are accountable to multiple people.
  • Tasks come from all different directions.
  • Everyone is your customer!
  • Positive attitude is everything.

The Real Work


  • Walking in your residents’ shoes
  • Troubleshooting
  • Maintaining grounds, breezeways, and amenities everyday
  • Picking up and disposing of all sorts of things
  • Conducting electrical, plumbing, and HVAC maintenance and repair
  • Checking the property management system for work orders and prioritizing tasks
  • Communicating clearly with residents and the community team
  • Changing locks
  • Firefighting, both figuratively and literally


A Day in the Life


In the words of a Cortland Partners associate, here’s a snapshot of a day in the life of a Senior Service Technician:


“I start the day by helping get the community ready to open for the day: grounds, trash, etc. Then the rest of the service team meets to prioritize what is needed for upcoming move in/outs and recent service requests. Once I have my task list, I pull the keys and start making the rounds. I take a look at the move outs from the night before and get ready for turnkey inspection, I review the move-in list and start on the make readies for the day. Next up is handling any vendor items and discussing them with my service manager. Then it’s on to service requests and any seasonal maintenance items, depending on the time of year. The job might sound basic, but the days are never the same, and I love that.  I could never be in a job where I do the same thing every day; I’d go crazy.” 


- A Cortland Partners Senior Service Technician


What You Will Enjoy


  • The opportunity to make a positive difference in your residents’ lives, every day
  • The smile on a resident’s face when you fix something
  • The compliments from residents when they see the personal care you’ve taken to resolve an issue
  • The support you get from your team
  • The work day diversity – you will never be bored
  • Playing detective to solve an issue


What Will Challenge You


  • The fact that you never know what’s on the other side of the door
  • The messes you have to clean up
  • The need to constantly reprioritize
  • The continual learning/training requirements
  • The need to train/mentor others


What You Will Love About Cortland Partners


  • We’re a growing company with a big family feel.
  • We care about developing your success.
  • Our leadership is visible, accessible, and receptive.
  • We love to celebrate our success stories!

What You Can Become


  • A Service Manager
  • A Regional Service Manager
  • The Face of the Team and the Company
  • A Hero  


Required Knowledge and Experience


  • HVAC & CPO certifications
  • Minimum of 5 years’ experience in property management
  • High School Diploma required


Company Overview


At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.


Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.





Cortland Partners is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace.  We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.  If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email or call 404.965.3988.


Cortland Partners is a drug-free workplace.


Cortland Partners participates in e-verify to verify the employment status of

all persons hired to work in the United States.


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